NCompas deploys SharePoint Online, Microsoft 365 Copilot, Copilot Studio agents, Syntex, and Teams integrations — with the data governance and adoption programmes that turn Microsoft AI from a licence cost into measurable productivity.
Why NCompas
The gap between a Microsoft 365 Copilot licence and a Microsoft 365 Copilot ROI is data governance, adoption engineering, and custom agent development. We close it.
NCompas is a certified Microsoft Solutions Partner for Modern Work and Digital & App Innovation. Our engineers hold Microsoft 365 Certified Enterprise Administrator, SharePoint Administrator, and Teams Application Developer certifications — not generic cloud certifications that happen to mention SharePoint.
Microsoft 365 Copilot requires clean data. Without sensitivity labels, oversharing remediation, and governance foundations, Copilot surfaces content employees shouldn't see, returns irrelevant results, and gets abandoned. We assess and fix your data estate before turning Copilot on — because fixing it after is 4× harder.
Technology adoption is an engineering problem, not a training problem. We build champion networks, prompt libraries, use-case playbooks, and measurement frameworks that drive the behavioural change needed for Copilot ROI. Licences left unused are money wasted — we make sure that doesn't happen.
SharePoint, Teams, Graph API, SPFx, Copilot Studio, Syntex, Viva, Purview, Power Platform — we work across the entire Microsoft 365 stack, not just one product. That matters because the highest-value solutions integrate multiple surfaces: a Teams bot grounded on SharePoint, a Syntex model feeding a Power Automate flow, Copilot reading SAP via a Graph connector.
Microsoft 365 and SharePoint don't exist in isolation — they sit alongside SAP, Salesforce, ServiceNow, and legacy systems that hold the data Copilot needs to be useful. We build the Microsoft Graph connectors, Power Automate integrations, and custom SPFx components that bridge your enterprise systems into the Microsoft surface employees work in.
SharePoint governance done badly kills adoption — overrestricted environments that employees route around via personal drives and WhatsApp. We design governance frameworks that protect what needs protecting (sensitive data, regulated content) while preserving the flexibility that makes knowledge workers productive.
Six Microsoft capability domains
Six interconnected Microsoft 365 and AI practices — from the SharePoint foundations that make Copilot safe, to the custom agents that make it genuinely useful.
Microsoft 365 Copilot doesn't deliver value out of the box — it requires data governance (sensitivity labels, oversharing remediation), a prompt library, adoption training, champion network, and measurement framework. NCompas deploys Copilot properly: data foundations first, then licences, then structured adoption that drives the 11-hours-per-week productivity gains Microsoft publishes.
Purpose-built SharePoint Online intranets that employees actually use — branded hub sites, department portals, news and events, employee directory, mega-menus, and search-first navigation. Modern architecture with SPFx web parts, Viva Connections integration, and mobile-responsive design. Migrated from legacy SharePoint 2013/2016 environments where needed.
Microsoft 365 Copilot doesn't deliver value out of the box — it requires data governance (sensitivity labels, oversharing remediation), a prompt library, adoption training, champion network, and measurement framework. NCompas deploys Copilot properly: data foundations first, then licences, then structured adoption that drives the 11-hours-per-week productivity gains Microsoft publishes.
Custom AI agents built in Copilot Studio — embedded in Teams, SharePoint, or standalone — that answer questions from your SharePoint knowledge base, connect to your line-of-business systems via Power Platform connectors, and automate multi-step workflows triggered by natural language. Beyond the generic Copilot, tailored AI that knows your business.
Microsoft Syntex brings AI document processing natively into SharePoint — automatic content classification, metadata extraction, contract analysis, invoice processing, and compliance tagging — all within your Microsoft 365 security boundary. No third-party document AI needed for most enterprise use cases.
Teams is where work happens — so AI that lives in Teams gets used. We build Teams bots, message extensions, meeting apps, and adaptive card notifications that surface the right information at the right moment: meeting summaries pushed to the right channel, approval requests with one-click action, AI search over SharePoint from the Teams search bar.
Custom SharePoint Framework web parts, extensions, and application customisers for capabilities that out-of-the-box SharePoint doesn't provide — combined with Microsoft Graph API integration to surface data from across Microsoft 365 (calendar, email, teams, OneDrive, Planner) inside SharePoint or any web surface.
Microsoft AI ecosystem
The Microsoft AI stack spans identity, data governance, platform, AI models, and employee experience. NCompas engineers across all twelve layers — no handoffs, no gaps.
Word, Excel, Teams, Outlook, PowerPoint — Copilot natively embedded
Custom agents, grounded on SharePoint + Graph knowledge
GPT-4o, embeddings, and custom model deployment within Azure tenancy
AI content processing inside SharePoint security boundary
Modern intranet, portals, document management, and search
Unified API for all Microsoft 365 data and intelligence
Collaboration hub where AI is embedded for maximum adoption
Connections, Insights, Topics, Goals, Amplify
Power Apps, Power Automate, AI Builder integration layer
SPFx web parts, extensions, application customisers
Authentication, conditional access, managed identities
Sensitivity labels, DLP, information barriers for Copilot readiness
Delivery approach
Five stages from readiness assessment to active adoption — with the data foundations built first, not retrofitted after users complain about irrelevant results.
Week 1: tenant health check — SharePoint governance gaps, sensitivity label coverage, oversharing exposure, Copilot licence utilisation, and existing integration landscape. Output: prioritised remediation plan with ROI estimates for each workstream.
Week 1–3: Purview sensitivity label taxonomy, DLP policy configuration, SharePoint site lifecycle governance, and oversharing remediation for the highest-risk document libraries. This is the work that unlocks Copilot safely — done in parallel with design.
Week 2–5: intranet architecture, hub site structure, SharePoint Search configuration, Viva Connections deployment, and Teams integration. Custom SPFx components built where out-of-the-box SharePoint doesn't meet requirements.
Week 4–7: Microsoft 365 Copilot phased rollout, Copilot Studio agent build and deployment (grounded on SharePoint + Graph), Syntex model training for document processing use cases, and Microsoft Graph connector configuration for external data sources.
Week 6–8: champion network activation, prompt library publication, use-case playbook training, and Copilot usage analytics dashboard. 30/60/90-day adoption targets set and tracked. Monthly 'Copilot ROI' report delivered to senior stakeholders.
Client outcomes
Four organisations where Microsoft licences were transformed into measurable productivity by pairing technology deployment with data governance and structured adoption.
The Challenge
Global insurance group with 8,400 employees across 14 countries using a 2016 SharePoint intranet — 23% of employees couldn't find the policy documents they needed. Microsoft 365 Copilot licences purchased 8 months earlier sat unused at 12% adoption because nobody had addressed oversharing, sensitivity labels, or trained staff to use it.
What We Delivered
Full Microsoft 365 Copilot remediation and modern intranet: SharePoint Purview sensitivity labelling across 2.4M documents, oversharing audit and remediation, multi-lingual Viva Connections intranet launch, Copilot adoption programme with 180 champions, custom Copilot Studio agent grounded on policy knowledge base, and Syntex models for automatic claims document classification.
Global insurance group with 8,400 employees across 14 countries using a 2016 SharePoint intranet — 23% of employees couldn't find the policy documents they needed. Microsoft 365 Copilot licences purchased 8 months earlier sat unused at 12% adoption because nobody had addressed oversharing, sensitivity labels, or trained staff to use it.
NHS Trust with clinical and administrative staff on Microsoft 365 but no SharePoint governance — 47,000 documents with no sensitivity labels, 3,200 SharePoint sites with no owners, and critical clinical guidelines buried in document libraries nobody could find. Microsoft 365 Copilot blocked by information governance team until data was clean.
Management consultancy with 1,200 consultants losing an estimated 2.5 hours per week each searching for previous engagement deliverables, proposal content, and methodology documents across 14 years of SharePoint and file share history. No semantic search. No knowledge management. Copilot licensed but not deployed.
Global manufacturer with SAP as ERP and Microsoft 365 for collaboration — operating as two separate worlds. Engineers copying SAP data into SharePoint manually. No integration between work orders, plant documentation in SharePoint, and the Teams channels where decisions were being made. Copilot couldn't see SAP data.
of Microsoft 365 Copilot early adopters report measurable productivity gains within 30 days — but only when deployed with proper data governance, training, and adoption support rather than just a licence activation email.
saved per knowledge worker per week under full Microsoft 365 Copilot deployment — equivalent to 27.5% of a standard working week returned to productive work, compounded across every employee in the organisation.
Microsoft 365 commercial seats globally — meaning SharePoint and Teams are already the largest enterprise AI delivery surface in the world, available to most organisations without additional infrastructure investment.
reduction in internal helpdesk tickets when a Copilot Studio agent is deployed for employee self-service — the ROI on custom agent development is measured in weeks, not quarters.
Insights from real-world engineering, cloud, and AI leaders - helping you make better decisions, faster.
We're putting the finishing touches on this. Check back soon for in-depth insights.
Start with a free Microsoft 365 Copilot Readiness Assessment — we'll audit your data governance posture, identify the top three blockers to adoption, and give you a concrete plan that moves the needle in 8 weeks.